CONTRACTING CONDITIONS
We invite you to learn all the necessary information regarding the electronic transactions you carry out on this website.
Unas Holding Empresarial SL. is committed to transparency and clarity in the commercial transactions carried out on this portal, guaranteeing a space committed to the rights of users and clients. Therefore, we recommend that before hiring any of the products we offer on this website, you read these conditions and the terms that apply to the provision of the services offered by Unas Holding Empresarial, which are specific to its main activity of selling CRYPTOCURRENCY MINING EQUIPMENT, EQUIPMENT SUPPORT, MINING CONSULTING.
These contracting conditions govern the relationship between Unas Holding Empresarial SL and the customers of the site shop.unas-holding.org.
Unas Holding Empresarial SL. reserves the right to modify or change these conditions at any time. If the modifications constitute a substantial change in the terms, Unas Holding Empresarial will notify by publishing an announcement on our website.
The services and/or products are available only for legal entities and persons aged 16 and over.
This website complies with the following regulations:
The Law 34/2002, of July 11, on Services of the Information Society and Electronic Commerce (LSSI-CE), Regulation (EU) 2016/679 of the European Parliament and of the Council, of April 27, 2016, regarding the protection of natural persons with regard to the processing of personal data and on the free movement of such data; and Organic Law 3/2018, of December 5, on the Protection of Personal Data and guarantee of digital rights.
SELLER IDENTIFIER
In accordance with the provisions of Law 34/2002 on Information Society Services and Electronic Commerce (LSSICE), we offer you the following information:
Company name: Unas Holding Empresarial SL.
VAT ID: B76240480
Contact method: through the contact form on the website (https://shop.unas-holding.org/contactenos)
Registered office: Agustin Bethencourt nº 5, L-2, Las Palmas de Gran Canaria (Postal Code 35004)
Its social activity is: RETAIL TRADE OF CRYPTOCURRENCY MINING EQUIPMENT BY CORRESPONDENCE OR VIA THE INTERNET,
Purpose of the website: Sale of cryptocurrency mining equipment, equipment support, and mining consulting.
Commercial register: COMMERCIAL REGISTER OF LAS PALMAS DE GRAN CANARIA IN VOLUME 2191 GENERAL, 1st ENTRY IN THE BOOK OF COMPANIES, SHEET GC-54073.
PRODUCT CHARACTERISTICS OFFERED
Unas Holding Empresarial SL. offers a wide and varied assortment of cryptocurrency mining equipment. The products displayed on shop.unas-holding.org are CRYPTOCURRENCY MINING EQUIPMENT, ACCESSORIES AND SPARE PARTS FOR MINERS, DATA CENTER SERVICE AND MINING PARTICIPATION.
HOW TO PLACE AN ORDER
As a condition to place any order, the customer must contact Unas Holding Empresarial and provide the corresponding information required for the acquisition of the products available on this website. The information provided for placing the order must be accurate, complete, and up-to-date at all times. Failure to do so constitutes a violation of the terms, which may result in the dissolution of the contract with Unas Holding Empresarial SL.
From the moment of acceptance, the customer acquires the status of a Client of Unas Holding Empresarial.
Orders must be placed following these steps:
1. PRODUCT SELECTION AND ADDITION TO CART
The user can select the desired products and add them to the shopping cart.
2. CART REVIEW AND FORMALIZATION OF PURCHASE
After selecting the products, the user will review the status of their cart and proceed to formalize the purchase. They will enter the minimum data necessary to place the order.
3. CHOICE OF PAYMENT METHOD
Once the minimum necessary fields are filled out, the user will click on the BUY NOW button to select/enter the payment method information.
4. SELECTION OF PAYMENT METHOD AND SHIPPING
The user will choose one of the payment methods, as well as the shipping method. Then, they will click on the BUY NOW button.
5. ORDER CONFIRMATION
Once the purchase is made, Unas Holding Empresarial will send a confirmation of the order by email with an order identification. If you do not agree with the stated data, you can request the modification or cancellation of the contract. The communication must be made within 24 hours from the confirmation of the order via email to info(AT)unas-holding.org as long as the order has not left our warehouses.
6. ORDER VALIDATION AND ACCEPTANCE OF CONDITIONS
Order validation implies that you have been informed of and expressly accepted these general conditions. The proof of these operations will be based on the data collected by the Website, which will archive the electronic document formalizing the contract. You will have the right to access this document.
7. DISCOUNT COUPONS
Coupons or discount codes are for individual use only, non-cumulative, and subject to the
indicated validity dates. {COMPANY NAME} reserves the right to cancel
any promotion for individual or collective customers if it is considered that they are being misused or used inappropriately.
PRICES AND PAYMENT METHODS
The customer undertakes to pay for the products contracted to Unas Holding Empresarial through the payment methods accepted by Unas Holding Empresarial and for any complementary amount (including taxes and charges for late payments, as applicable).
The prices applicable to each product are those indicated on the website on the date of
the order, including, where appropriate, all of them, VAT (Value Added Tax) for
transactions within Spanish territory. However, in accordance with the provisions of Law 37/1992, of December 28, which regulates said tax, the operation may be exempt or not subject to it depending on the country of residence of the buyer and the condition in which they act (entrepreneur/professional or individual). Consequently, in some cases, the final price of the order may be altered compared to what is displayed on the website.
When making the payment, Unas Holding Empresarial will redirect to the Unas Holding Empresarial payment gateway.
Unas Holding Empresarial accepts the following payment methods:
1. By credit or debit card
We accept Visa, MasterCard cards.
You can make immediate payment through our Bank's SSL secure payment gateway.
If it is necessary to make any return or cancellation of the order, the
amount will be refunded through the same payment card. Both personal
and banking data will be protected with all security measures established by the Organic Law 3/2018, of December 5, on the Protection of Personal Data and guarantee of digital rights (LOPDGDD) with total confidentiality.
2. Pay with Cryptocurrency: META MASK, BINANCE PAY, and Payment with defined Cryptocurrencies.
When you select this payment method, you will be informed of the amount in Cryptocurrency to transfer, the exchange rate, and the address to which you must send it, as well as the time available for the shipment. If you do not complete the transaction within that period, the transaction will be canceled.
You should note that if you select this payment method, you will be paying its equivalent in euros. We only sell and work in euros, so in case of requesting cancellation/refund, it will be made via bank transfer in €.
We inform you that when making the exchange, we add an additional percentage to balance the consequences of exchange rate volatility.
3. Other Systems: Apple Pay, Google Pay, Stripe, Bizum,.
No other payment method is accepted.
Payment is always in advance of 100% of the order and will be shipped when payment is confirmed.
VALIDITY OF PRICES AND OFFERS
The products offered on the website, and their prices, will be available for purchase as long as they are in the product catalog displayed through the website.
We ask customers to access updated versions of the website to avoid errors in prices. In any case, orders in progress will maintain their conditions for 7 days from the time of formalization.
SHIPPING AND TRANSPORT
Delivery of your purchase
Products can be collected at our offices in Barcelona, at Alt de Gironella street, 11, or at the Illescas warehouse Illescas (Toledo), Calle Zapateros S/N C.P 45200, or they can also be delivered to the address you indicated during the registration process.
Product pickup
Pickups are made by appointment. If you select this option, you will receive an email with instructions to pick up the product.
When the order is ready, you will receive an email indicating the schedule and the address where you can pick it up. If you come before receiving confirmation, your order may not be ready.
If an "Pickup in Barcelona or Illescas" order is canceled and it has been sent and prepared for pickup, the shipping costs will be retained during the refund. Since the service was fulfilled, whether it is picked up or not.
Home delivery times are as follows:
* Express shipping: guaranteed delivery in 48-72 business hours.
* Standard shipping: guaranteed delivery in 4-5 business days.
Shipping costs are as follows:
* Free shipping on orders over €150.
* Orders below have a shipping cost of €8.29. We will send you the details of your order by email so you can track it.
Shipping areas: We only ship to Peninsula and Balearic Islands. We do not ship to CEUTA, MELILLA, or CANARY ISLANDS.
If the product is in stock, the order will be shipped immediately to the delivery address provided by the customer and delivered within a maximum of 30 days from the moment the order is processed.
If the product is not in stock at the time of sale, the estimated delivery time may be longer than 30 days.
If there is any unforeseen circumstance in the delivery of the order, we will contact you through your email address, which we request when registering on the website, to find a solution. Alternatively, we could contact you by phone if provided, or directly attempt a second delivery to the provided address. If we fail to contact or deliver the product on the first or second visit, the customer will be responsible for contacting the carrier or Unas Holding Empresarial via email and will bear the additional costs that may arise from subsequent deliveries.
Damages during transport
If upon receiving the merchandise you notice damage to the packaging or the number of packages is incorrect, note it on the delivery note you sign with the carrier, and report it as soon as possible. In case you see a sealed tape on the box that does not belong to the SEUR company because it will have a SEUR company mark on top, you must also report it on the delivery note.
It is expressly warned that transport damages can only be claimed within 7 business days from the date of receipt of the product, and it is necessary to send photos of the shipping box, label of the box, and the product defect along with a sworn statement through the contact form from the contact form
https://shop.unas-holding.org/contactenos or by email to
info(AT)unas-holding.org.
Carriers
Unas Holding Empresarial S.L exclusively works with the SEUR shipping agency.
In the event that one of the deadlines is modified, Unas Holding Empresarial's Customer Service will communicate, either by email or telephone call, the approximate delivery time for the total shipment of your order. Likewise, you will be kept informed of any variations that may arise from said term.
Orders will not be served to post office boxes. We reserve the right to retain the shipment of orders with incorrect addresses. In any case, we will contact you according to the data provided for any incident or question that may arise in the processing of your order.
PRODUCT GUARANTEE
All products that you purchase from Unas Holding Empresarial S.L. as an individual are covered by a legal warranty of two years (products purchased before January 1, 2022) or 3 years (products purchased from January 1, 2022) against non-compliance in accordance with the provisions of the General Law for the Defense of Consumers and Users (Royal Legislative Decree 1/2007).
Deficiencies caused by negligence, impacts, misuse or improper handling, inadequate tension, incorrect installation not carried out by the authorized Technical Service when applicable, or materials subject to wear due to normal use are not included.
In the case of computer items, the warranty will not cover virus removal, program restoration for this reason, or disk reinstallation caused by its deletion.
In those incidents that justify the use of the warranty, repair, replacement of the item, reduction, or refund will be chosen, in the legally established terms.
As of January 1, 2022, all devices susceptible to repairs (such as iPhone, iPad, Mac, Apple Watch) will have a repair period of 10 years, with the manufacturer guaranteeing the supply of parts or replacement products.
If you have any problems when exercising your warranty, please contact us to resolve the issue by phone at 931 710 480 (pressing key 4 on the voicemail to be directly attended by an operator) or send us an email to the following address info(AT)unas-holding.org.
COMMON SYSTEM OF VALUE ADDED TAX OF THE EUROPEAN UNION
In accordance with the provisions of Law 37/1992, of December 28, regulating said
tax and the European Directive 2008/8/EC, the operation may be exempt or not subject to it depending on the place of residence of the buyer and the condition in which the buyer acts (businessman/professional or individual). Consequently, in some cases the final price of the order may be altered with respect to that displayed on the website.
The price of the products marketed by Unas Holding Empresarial S.L includes Spanish VAT. However, the final price of your order may vary depending on the VAT tax rate applied to the order. For orders destined for the Canary Islands, Spanish VAT will be deducted and the corresponding IGIC tax rate will be applied. For orders destined for other countries in the European Union, Spanish VAT will be deducted and the VAT tax rate corresponding to the destination country will be applied. The final price will appear during your order confirmation and will reflect the VAT/IGIC tax rate corresponding to the destination of the products.
The prices of the Services may change at any time at the sole and exclusive discretion of Unas Holding Empresarial S.L. The Services do not provide price protection or refunds in the event of price reductions or promotional offers.
RETURN POLICY
Cancellations and/or returns will only be accepted under the following terms
A) Cancellation
The customer may cancel their order and request a full refund of the amount if it has not yet been shipped. To do this, you must contact us as soon as possible using the contact form or send us an email to info(ARROBA)unas-holding.org and provide us with your information and order number.
In products made to measure at the request of the consumer, the Client will have the right to cancel an order within a period of 24 hours from the date of Confirmation of the order. Customers can cancel an order by contacting
Unas Holding Empresarial from: https://shop.unas-holding.org/contactenos. On the other hand, Unas Holding Empresarial may cancel any order and will inform you once it has been cancelled. You will not be charged for any order canceled in accordance with this clause. Any payment made before Unas Holding Empresarial cancels an order will be refunded using the same method used to pay for the order.
B) Return
The client/Consumer has a period of 14 calendar days to return the product and obtain a full refund. Returns of products whose characteristics have been made to order at the request of the Consumer will not be accepted.
Our preparation and packaging processes are very strict and we guarantee that they are shipped without defects. Check carefully that the seals that close your package have not been modified or damaged.
Returns of packaged products will not be accepted when they have been opened and/or manipulated, and do not retain the original packaging.
You must indicate on the delivery note the reason for the return in this regard. If the product arrives in poor condition, Unas Holding Empresarial S.L will assume the shipping costs incurred for the return, as long as the products are in their original packaging and have not been totally or partially consumed.
To manage the claim, you must contact us within 24 hours of receiving the shipment and send us an email to info(ARROBA)unas-holding.org, indicating your name, order number and explaining in detail what happened.
Unas Holding Empresarial offers free returns, for this we schedule a collection at the delivery address or offer to deposit the return at a collection point for a period of 5 days from the date of confirmation of the return, if you have not gone to send your order within this period or you have not responded in writing to our messages within 7 days, we will proceed to cancel the return.
If you make the return at your own expense, we recommend that you insure the shipment in case of loss or material damage by the transport agency. Unas Holding Empresarial undertakes to refund the money for the return as soon as it is in the logistics facilities and after the pertinent evaluation has been carried out. Said refund will be made using the same means of payment used by the client to the initial transaction, unless it has expressly provided otherwise; In any case, you will not incur any expenses as a result of the refund.
If you have paid for the order with Cryptocurrency, the purchase amount will be refunded in crypto in local currency (fiat €). In the event of a return, you will be sent an email with instructions for your refund.
In the event that your return has been lost either due to transportation, or due to the logistics service, we can only send another unit of the same model if we have more units available.
If we do not have more units available, we will refund or send another model as appropriate. If the model offered is higher, you will be informed of the additional cost, which you must pay. If you do not accept, the price of the product will be refunded. If the model offered is inferior, the difference between what was paid and the price of the terminal offered will be refunded.
In case of loss, we cannot carry out any of the procedures until we have received explicit confirmation from the transport agency that your shipment has indeed been lost.
If you return a product that does not correspond to the one delivered to you, your return will be denied, you will have to collect the product yourself and you will not be able to opt for a refund of the amount of your purchase. In addition, you must pay the indicated amount that will correspond to the shipping and handling costs, all within a period of no more than 5 business days.
In the event that you do not wish to pay said amount, the return will be destroyed. If you do not respond to the collection created by us with a label, or request any other information from us within 7 days from when it was requested, the return request will be cancelled.
We remember that products that have been unsealed/opened such as headphones, cases and cables, products in general that do not have a cataloged serial number as well as consumables, additionally for hygiene reasons it is not possible to return them
C) Withdrawal
In accordance with article 103 of Royal Legislative Decree 1/2007, of November 16, which approves the consolidated text of the General Law for the Defense of Consumers and Users, the right of withdrawal CANNOT BE EXERCISED (except due to error or defect in the contracted product or service), in the following cases provided for by article 45 of the Trade Law:
I) Contracts for the supply of goods made in accordance with the consumer's specifications or clearly personalized, or which, due to their nature, cannot be returned or may deteriorate or expire quickly.
II) Contracts for the supply of sound or video recordings, discs and computer programs that have been unsealed by the consumer, as well as computer files, supplied electronically, capable of being downloaded or reproduced immediately for its permanent use.
III) And in general all those products ordered remotely that are made to measure: clothing, photographic development, etc., or that are susceptible to copying (books, music, video games, etc.).
The client will have the right to withdraw from the contract during a period of 14 calendar days without indicating the reason and without incurring any cost other than those provided for in articles 107.2 and 108, in accordance with the provisions of BOE-A-2014- 3329. To exercise this right, a form is provided where you can complete the data necessary for its management.
How to return products in accepted cases:
To return a product in the cases provided for and accepted by this withdrawal policy, the following instructions must be followed:
A) Returns with postage due will not be accepted.
B) You must have notified Unas Holding Empresarial of your desire to withdraw and have obtained the corresponding authorization before sending the shipment.
C)You must download and complete the withdrawal form below and send it along with the package.
You must take the package (with the attached withdrawal form) to a Post Office or a courier company and request proof of shipment. You must keep the receipt until you receive the requested refund.
It is the customer's responsibility to keep all acknowledgments of receipt and send the package by certified mail or by any other means that allows proof of its shipping date.
In case of repeated returns or claims for poor condition or defective product by the same customer, Unas Holding Empresarial SL reserves the right not to make new shipments to the customer.
Except for the free return service offered by Unas Holding Empresarial SL, the return costs of returns made outside the free return process offered by Unas Holding Empresarial SL, will be borne by the customer. Refunds of amounts will be made within a period of 14 (fourteen) calendar days following the date on which we receive the returned product(s) at the specified address.
Unas Holding Empresarial will proceed with the refund in the payment method that the customer used when placing the order, and said refund will be subject to the right of Unas Holding Empresarial to withhold amounts for returned products that are damaged. We will refund the amount paid for the returned product(s) less shipping costs (if applicable).
10. Miscellaneous
The transit time indicated on the website is business days. We respond within a maximum of 24 business hours to any questions or complaints. We reserve the right to block your account indefinitely and cancel orders that are in progress. Please note that we do not offer tax free.
Unas Holding Empresarial makes these Purchase Conditions available to you, so that they can be stored and reproduced, thus complying with the legal duty of prior information.
Unas Holding Empresarial reserves the right to modify, at any time, and without prior notice, the presentation and configuration of the Website, its functionalities and/or the contents incorporated therein.</p >
You expressly acknowledge and accept that at any time Unas Holding Empresarial may interrupt, deactivate and/or cancel access and/or use of the Website, without Unas Holding Empresarial being responsible for it.
In the event that any provision or provisions of these Purchase Conditions are considered null or inapplicable, in whole or in part, by any Court, Tribunal or competent administrative body, said nullity or inapplicability will not affect the remaining provisions. . In this case, the affected clause or clauses will be replaced by another or others that have the effects most similar to those of the replaced ones.
TEMPLATE CLAIM OR WITHDRAWAL FORM
The client/buyer may notify the claim or withdrawal, either by email to: info(ARROBA)unas-holding.org or by postal mail to the address indicated in the withdrawal form.</p >
Copy and paste this form, complete it and send it by email or postal mail.
The user/buyer may notify me of the claim, either by email to: info(ARROBA)unas-holding.org or by postal mail addressed to: Unas Holding Empresarial SL (c/ ALT DE GIRONELLA Nº 11, DOOR 5-A, 08017 BARCELONA)
If you wish, you can also use the following claim form:
To the attention of: TO THE SALES MANAGER OF Unas Holding Empresarial SL
c/ ALT DE GIRONELLA Nº 11, DOOR 5-A, 08017 BARCELONA
E-mail: info(AT)unas-holding.org
- The product:
- Acquired on the day:
- User name:
- User address:
- Signature of the user (only if presented on paper)
- Date:
- Reason for the claim:
EUROPEAN CONSUMPTION REGULATIONS
We inform that the European Commission has created the first European platform for the resolution of conflicts in online commerce covered by the latest consumer law.
In this sense, as managers of an online sales platform, we have the duty to inform our clients about the existence of an online platform for alternative dispute resolution.
To use the dispute resolution platform, the client must use the following link: http://ec.europa.eu/odr
AFTER-SALES SERVICE
We have an after-sales service to solve any problem with our products or shipments through which we offer the fastest and most effective attention to our customers.
To contact us or ask us any questions, questions or complaints, you can use any of the following means:
Postal address: Unas Holding Empresarial SL, C/ ALT DE GIRONELLA Nº 11, PUERTA 5-A, 08017 DE BARCELONA
Phone:
Email: info(ARROBA)unas-holding.org
CONFIDENTIALITY
All information and documentation used during the contracting, development and execution of the services that regulate the relations between Unas Holding Empresarial and the Client are confidential.
All information received from the client, whether images, emails, texts, access data such as clients and passwords, will be treated confidentially, and transfer to third parties is completely prohibited.
Confidential information will not be understood to be that which is disclosed by agreement between the Parties, that which becomes public for the same reason or that which must be revealed in accordance with the laws or with a judicial resolution of a competent authority and that which is obtained by a third party who is not under any obligation of confidentiality.
Both parties agree to comply with the duty of confidentiality indefinitely.
More information about privacy: consult our privacy policy
DATA PROTECTION POLICY
To obtain complete information about your rights and the data protection policy that we apply to this website and all our services, we recommend visiting the Privacy Policy and the Cookies Policy.
The client acknowledges and accepts that:
• All purchases of Products purchased through the Website, prior identification and authentication, through the username and password that was provided, will be considered validly made by the Client, and will be binding.
• Purchases made on the website using the Client's username and password will be considered made by the Client, and the Client will therefore be responsible for them.
• You are responsible for the security of your access code (password), and must ensure that each authorized user uses his or her own access code, which will be issued by Unas Holding Empresarial upon request from the client for this purpose.< /p>
• It is the client's obligation to maintain the confidentiality of their identification key(s). The client will immediately inform Unas Holding Empresarial, if the loss or misplacement of the password(s) occurs or in case of abuse or attempted abuse of the client's password(s) or other type of client identification.< /p>
• Unas Holding Empresarial cannot guarantee the security of the internet and that there is a possibility that data or information transmitted by the client to Unas Holding Empresarial may be intercepted or manipulated.
• the only documentation provided by Unas Holding Empresarial in relation to the purchase and payment method for the services acquired through the electronic commerce program is a commercial invoice.
• You are responsible for all expenses and costs of accessing your account, including, but not limited to, consumption and telephone connection costs, telecommunications equipment, etc.
• The placing of orders from the Website by a minor who falsifies the registration information will be understood to be carried out under the supervision and authorization of his or her parents, guardians or legal representatives.
LIMITATION OF LIABILITY
Unas Holding Empresarial S.L. reserves the right to make, at any time and without prior notice, modifications and updates to the information contained on the website, its configuration and presentation, the access conditions, contracting conditions, etc. Therefore, the client must access updated versions of the page.
The user/client is solely responsible for maintaining the confidentiality and security of the website and for all activities that occur on the website once delivered by Unas Holding Empresarial.. The client agrees to notify immediately to Unas Business Holding. of any violation of the security of the portal.
Unas Business Holding. will not be responsible for any loss arising from improper or unauthorized use of its website.
The client undertakes to keep Unas Holding Empresarial harmless. from claims, losses, expenses, damages and costs (including direct, incidental, consequential, punitive, exemplary and indirect damages), and reasonable attorneys' fees resulting from any breach by the customer/buyer of these conditions, whether or not considered material or immaterial; the use or misuse of the Services by you or any person acting on your behalf or using your account at Unas Holding Empresarial S.L. or for any material or immaterial violation of any right, title or interests of third parties.
Our only responsibility will be to supply the product under the terms and conditions expressed in this contracting policy.Unas Holding Empresarial S.L. will not be liable for any consequence, damage or harm that may arise from the improper use of the products supplied.
LANGUAGE
The language in which the contract between Unas Holding Empresarial S.L. and the Client is SPANISH.
JURISDICTION AND APPLICABLE LAWS
Unas Holding Empresarial S.L. and THE CUSTOMER, will be governed by Spanish law to resolve any controversy that may arise from access or use of this website, and these general conditions of use and contracting are governed by Spanish law.
In accordance with article 29 of Law 34/2002, of July 11, on Information Society Services and Electronic Commerce, electronic contracts between businessmen or professionals, the parties submit, at their option, for the resolution of conflicts and waiving any other forum, to the Courts and Tribunals of the User's domicile.
EU Dispute Resolution Platform: (http://ec.europa.eu/odr)